Tebogo: "My duties include recording minutes using a computer." Neo: "I connect incoming phone calls to employees within the organisation."

1. aIdentify the job title for Tebogo. [1]
2. bIdentify the job title for Neo. [1]
3. cList six steps in the correct order which Tebogo should follow to save typed minutes in a computer. [6]

You'll mark your own answer against the marking guide when you hand it in.