On 28 July 2019, at 9:30 am, Ms Cali made a telephone call to speak to Ms Bennet who is a Training Manager. Ms Bennet was in a meeting and had asked not to be disturbed. Ms Bennet's Personal Secretary, Ms Linda, asked Ms Cali to leave a message since Ms Bennet was not available to take the call. Ms Cali expressed that it was important for Ms Bennet to call her back so that they could arrange for an upcoming workshop. Ms Cali made the call from a telephone number 436 267. Design a message pad that Ms Linda should prepare for Ms Bennet.

1. aThe message pad [8]

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